Privacy policy

Privacy Policy

Overview
This policy explains how ShopLush collects and uses your information when you use shoplush.in. By using our site, you agree to this policy.

Information We Collect
1. Direct Information
   - Contact details (name, address, phone, email)
   - Order information
   - Account credentials
   - Customer support messages

2. Automatic Information
   - Usage data
   - Device and browser details
   - IP address
   - Site interaction data

3. Third-Party Information
   - Payment details through processors
   - Data from service providers
   - Information from Shopify

How We Use Your Information
- Process orders and payments
- Manage your account
- Send marketing materials
- Prevent fraud
- Improve our services
- Provide customer support

Information Sharing
We may share your data with:
- Service providers (shipping, payment processing)
- Marketing partners
- Affiliates

Cookies
We use cookies to:
- Remember your preferences
- Analyze site usage
- Improve services
- Enable advertising

You can control cookies through your browser settings.

Updates
We may update this policy as needed. Check back for changes.

Third-Party Links
- We may link to other websites
- We're not responsible for these external sites
- Check their privacy policies when visiting
- Information you share on social media may be visible to others

Children's Privacy
- Our services aren't meant for children
- We don't knowingly collect children's data
- Parents can contact us to delete their child's data
- We don't sell data of people under 16

Security and Data Storage
- No security system is perfect
- We can't guarantee complete data security
- Avoid sending sensitive info through unsecured channels
- We keep your data as long as needed for:
  - Account maintenance
  - Service delivery
  - Legal requirements
  - Dispute resolution

Your Rights
You may have the right to:
- Access your data
- Delete your data
- Fix incorrect information
- Get a copy of your data
- Stop us from processing your data
- Withdraw your consent
- Appeal our decisions
- Control email communications

Complaints
- Contact us first with any concerns

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at: 9729092668(WhatsApp), shoplush.in@gmail.com